Stay Terms and Conditions

Welcome to Stay, where we provide you with an exceptional online gaming experience. These terms and conditions govern your use of our services and outline the rules and regulations for using our platform. By accessing our website at Stay Casino.com, you agree to comply with and be bound by these terms.

Acceptance of Terms

At Stay, we require all users to read and accept these terms before using our services. By creating an account with us, you confirm that you understand and agree to be bound by all provisions outlined in this document. We reserve the right to modify these terms at any time, and continued use of our platform constitutes acceptance of any changes.

When you register at Stay Casino, you enter into a legally binding agreement with Hollycorn N.V., our parent company. We operate under a valid Curaçao Antillephone N.V. license, ensuring our services meet strict regulatory standards.

Eligibility and Account Registration

To use our Stay platform, you must meet specific eligibility requirements. We welcome players from our target markets including Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia.

• You must be at least 18 years old or the legal gambling age in your jurisdiction
• You must provide accurate and complete registration information
• You are responsible for maintaining the confidentiality of your account credentials
• We reserve the right to verify your identity at any time
• Only one account per person is permitted on our Stay Casino platform

Restricted Territories

We do not accept players from certain jurisdictions due to legal restrictions. If you are located in any of our restricted countries, you are prohibited from creating an account or using our services. We maintain the right to close accounts and void winnings if we discover players accessing our Stay platform from restricted territories.

Deposits and Withdrawals

Our Stay casino supports multiple currencies including EUR, USD, CAD, AUD, NZD, NOK, and various cryptocurrencies. We have established minimum deposit and withdrawal amounts to ensure efficient processing of transactions.

• Minimum deposit amount is A$20 or equivalent
• Minimum withdrawal amount is A$20 or equivalent
• We accept various payment methods including Mastercard, Visa, Maestro, and digital wallets
• Withdrawal limits are set at €4,000 per day, €10,000 per week, and €30,000 per month
• Processing times vary depending on the chosen payment method

Payment Processing

At Stay Casino, we process payments through secure channels and trusted partners. E-wallet withdrawals typically take 0-1 hours, card payments require 24-72 hours, and bank transfers may take 5-7 days. We reserve the right to request additional verification documents before processing withdrawals.

Bonuses and Promotions

We offer various bonuses and promotional offers to enhance your gaming experience at Stay. Our welcome package includes up to A$5,000 plus 350 free spins across multiple deposits. All bonuses are subject to specific terms and conditions.

• Bonuses must be wagered according to specified requirements
• We reserve the right to modify or cancel promotions at any time
• Only one bonus per player per promotion is allowed
• Bonus funds cannot be withdrawn until wagering requirements are met
• Free spins have expiration dates and must be used within specified timeframes

VIP Program

Our Stay Casino VIP program rewards loyal players with exclusive benefits, including higher deposit bonuses, cashback offers, and personalized service. VIP status is determined by your activity level and deposit history with us.

Gaming Rules and Conduct

We expect all players to conduct themselves appropriately while using our Stay platform. Our gaming library features over 9,000 slots and 500+ live games from renowned providers like Pragmatic Play, Yggdrasil, and Push Gaming.

• Players must not use any software or devices to gain unfair advantage
• We prohibit collusion, cheating, or any form of fraudulent activity
• All game results are determined by certified random number generators
• We reserve the right to investigate suspicious activity and void winnings if necessary
• Disputes regarding game outcomes will be resolved based on our game provider records

Responsible Gaming

At Stay, we are committed to promoting responsible gambling practices. We provide various tools and resources to help players maintain control over their gaming activities.

Our Stay Casino platform includes deposit limits, session time limits, and self-exclusion options. We encourage players to gamble responsibly and seek help if they experience gambling-related problems.

Privacy and Data Protection

We respect your privacy and handle all personal data in accordance with applicable data protection laws. Our comprehensive privacy policy details how we collect, use, and protect your information while using our Stay services.

Customer Support

Our dedicated customer support team is available 24/7 via live chat and email at support@Stay Casino.com. We provide assistance in English and are committed to resolving any issues promptly and professionally.

Limitation of Liability

To the maximum extent permitted by law, Stay Casino and Hollycorn N.V. shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount of your account balance at the time of any claimed loss.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason we deem appropriate. Upon termination, you must cease all use of our Stay platform, and we will return any remaining account balance after deducting applicable fees.

Governing Law

These terms and conditions are governed by the laws of Curaçao. Any disputes arising from these terms shall be resolved through binding arbitration in accordance with Curaçao law.